Frequently Asked Questions

• Our classes are on Mindbody and ClassPass; you will need to create an account and reserve classes in advance - please do not create multiple accounts

• We recommend booking 5-7 days out and joining the waitlist - please read "Rules to the Waitlist"

• Classes are subject to change and cancellations without notice

• New Clients will need to arrive 5-7 minutes early for an orientation; if this orientation is missed, it is the Trainer's discretion whether you may take class or need to reschedule based on your experience

• If you are 3:59+ minutes late to class, your spot will be given to the next Client on standby and you will lose your pass

• Please read "How to Prepare for Class" and "Late Cancellations and No Shows"

• GRIP SOCKS REQUIRED; we have grip socks, towels, and water bottles available for purchase

• Wear active/workout clothes, good hygiene, and a smile

• Parking is free; arrive early - if you miss the orientation we may turn you away and you'll need to reschedule

• Be prepared for and open to a VERY CHALLENGING (and confusing at first!) full-body workout with a STEEP learning curve

No, we cannot predict when or what the chances are that a spot will open.

The 4 Rules to the Waitlist are:

1. wait to receive an email notification

2. if you do not receive a notification, refresh your schedule; if the class shows on your schedule, you are confirmed into the class

3. if you're still unsure, reach out to us directly no more than 4 hours prior to the start time and

4. if you no longer want to wait for an opening - remove yourself from the waitlist; if you do not remove yourself from the waitlist and are added into the class, you will lose the class if you cancel or be charged a $20 no show fee if you don't show up

Cancellations

• You may modify or freely cancel your reservations 8+ hours prior to the class start time

• If you are new and arrive late to class, you may be asked to reschedule

• If you arrive late to class, your spot may be given to the next student on standby

• CANCELLING YOUR CLASS DOES NOT AUTOMATE A REFUND — the pass will remain active for a specified time from the date the pass was purchased

Late Cancellations

• If you cancel within the 8 hour window prior to the class start time, this is considered "late" and you will lose the pass

No Show

• If you do not show up, you will lose the pass and incur a $20 No Show fee charged to the card stored on file - please read "Rules to the Waitlist"

• No Membership holds - instead, you may discontinue your Membership at any time before the next billing cycle; please stay on top of it, as should you miss your billing cycle - no refunds, no exchanges, no exceptions

• Should you cancel your Membership, your original rate will be subject to increase to meet the current rates unless reinstated within 21 days to keep your locked in rate

• Restart at any time, subject to current rates

• To cancel your membership, please reach out to info@lfbastudios.com

Requests for a Guest Pass must be submitted at least 10 days in advance. Any requests made within 10 days of the class may result in your Guest not receiving the pass in time.

Each Guest needs a registered account with LFBA on Mindbody so that we may drop the class into their account and they can book themselves into a class with their pass.

If your Guest is already registered with LFBA on Mindbody, simply send us their name and email address. We’ll add the pass and send them a confirmation receipt, then they may book a class.

If not, please follow the steps below:

Step 1: Create an account – please send us the Guest’s:

1. First and last name

2. Email address

3. Phone number

Step 2: Sign the Liability Waiver 

• The Guest will receive an email notification that the account has been created

• They must login and sign the Liability Waiver

Step 3: IMPORTANT !! Book the class

• Once we receive the information above, we’ll drop a complimentary Guest Pass into their account for which they will receive a confirmation receipt

• They must then apply the Guest Pass into a class using the “Book” button on our schedule or through the LFBA app

Notes on the Guest Pass:

• Active Members receive only 1 Guest Pass to gift per month

• Each Guest is eligible for only 1 Pass every 6 months in total; multiple passes may not be granted from multiple Members

• The Guest Pass expires in 30 days

• All sales are final

• No refunds, no exceptions

• An account credit with a 1 year expiration may be issued

LFBA Studios Privacy Policy

This privacy policy was last updated on January 10, 2025. 

LFBA Studios (“LFBA” or “we, us, our”) are fitness studios specializing in Lagree workouts. We take your privacy very seriously and are committed to maintaining your trust.  Please read this privacy policy carefully as it contains important information about how we collect, use and are responsible for your personal information. 

Personal Information We Collect 

Personal Information (“Personal Information”) we collect includes: 

• contact details, such as name, address, email and telephone number. 

• purchase history and class attendance, such as promotional package used during purchase and amount paid. 

We do not collect device data or location data. 

How We Collect Personal Information 

We collect Personal Information from you directly when you purchase classes or visit our website. 

We might get Personal Information, such as purchase history (date of purchase, promotion used to purchase, and amount paid), from third-party service providers, such as our purchases platform provider and our website hosting platform provider.  

How We Use Your Personal Information. 

We use your Personal Information for the following purposes: 

• To provide our services to you;

• To communicate with you (for instance, about upcoming classes) in the manner you have requested, such as through text or email;

• For reporting and statistics to improve our service;

• To post testimonials; 

• To request feedback;

• To respond to user inquiries or offer support to users; or

• To send administrative information to users.

Promotional Communications 

We may use your Personal Information to send you updates by email or text message about our services, including exclusive offers and promotions.  You may opt out of receiving promotional communications by following the directions in the “Opt Out” section below.

Opt Out 

You have the right to opt out of receiving promotional communications at any time by:

• Contacting us at info@lfbastudios.com or

• Using the "unsubscribe" link in emails or "STOP" in texts.

Who We Share Your Personal Information With 

We may share your Personal Information with third party service providers.  For instance, when you purchase classes from this website, you are redirected to a third-party website to complete the purchase.  They may collect different information than we do.  Please reference their privacy policy for more information on how they use your data. 

Links to Third Parties 

In the event that our website links to another, please review their privacy policy as they may collect different Personal Information.  They are responsible for Personal Information collected from their own website.  

Do-Not-Track Signals

We do not alter data collection or practices when we detect a Do-Not-Track signal from your browser.  

How Long Your Personal Information Will Be Kept

We will keep your Personal Information for as long as needed or unless you request otherwise.  Need for Personal Information may depend on your continuing relationship with LFBA and continued use of our services.  

Changes to This Privacy Policy 

We may change this privacy notice from time to time–when we do, we will post any changes on our website. 

Questions Relevant to This Privacy Policy

If you have any questions relevant to this privacy policy, you may contact us via email to info@lfbastudios.com.